D_o_S
09-05-2006, 04:02 PM
The Inq has an interesting write-up about Apple's battery exchange service. If you are in the US and if your notebook is equipped with a defective battery, you write your details into an online form, and a new battery is automatically sent to you. Upon receiving the new battery, you send your defective battery back in the same, pre-paid envelope.
View the screenshot below:
http://www.techpowerup.com/img/06-09-05/Apple_return_US_small_thm.jpg (http://www.techpowerup.com/img/06-09-05/Apple_return_US_small.jpg)
Australians, however, do not seem to be as fortunate. When you enter your data into an online form, you are told that your battery indeed is defective. The rest is different to what US residents are told: being an Australian, you are told to take your battery to your nearest Apple dealer, and wait for a new battery. Receiving a new battery can take anywhere from four to six weeks – and you have no battery in the meantime.
http://www.techpowerup.com/img/06-09-05/Apple_return_Australia_small_thm.jpg (http://www.techpowerup.com/img/06-09-05/Apple_return_Australia_small.jpg)
Australians might not be the only ones who have to go through this procedure, which is much more unpleasant than the US version.
Undoubtedly, this will discourage some people from returning their potentially unsafe and defective batteries.
Source: The Inq (http://www.theinq.com/default.aspx?article=34153)
View the screenshot below:
http://www.techpowerup.com/img/06-09-05/Apple_return_US_small_thm.jpg (http://www.techpowerup.com/img/06-09-05/Apple_return_US_small.jpg)
Australians, however, do not seem to be as fortunate. When you enter your data into an online form, you are told that your battery indeed is defective. The rest is different to what US residents are told: being an Australian, you are told to take your battery to your nearest Apple dealer, and wait for a new battery. Receiving a new battery can take anywhere from four to six weeks – and you have no battery in the meantime.
http://www.techpowerup.com/img/06-09-05/Apple_return_Australia_small_thm.jpg (http://www.techpowerup.com/img/06-09-05/Apple_return_Australia_small.jpg)
Australians might not be the only ones who have to go through this procedure, which is much more unpleasant than the US version.
Undoubtedly, this will discourage some people from returning their potentially unsafe and defective batteries.
Source: The Inq (http://www.theinq.com/default.aspx?article=34153)