hi problem with wi fi at work.

[sammy29926]

Hi everybody,
i work at a restaurant and since they got new pos(point of sale system) Aloha and paid some guy big bucks to get the system installed our wi fi does not work.. I can get a router signal but no access to the net... I will try to give you a idea how the whole network set up...i had a free time to look at the stuff tonight and i saw that router was not hooked to the cable modem.. I hooked it up and try to get online no avaliable.. when the router is hooked to the modem main computer in the office does not get online either...
there is an dsl or cable line comes in to the cable modem from there they installed a 4 port switch wan comes in from the cable modem lan2 comes out to a 6 port switch. From this switch main office comuter hooked to it and about 5 server staion computers hooked to it... so when i hooked the router cable to main cable modem lan 1 i can not get online either wi fi or wired... when i unhook the router cable i can get online wired. Person who did the isntall did not even bother putting a password to the router so by using a defult password i get into the router... It is an static ip and there is Dsn number ... Could somebody please give me some kind a direction how to fix this issue... I will be able to get some more info on this but what ever is in the router it is the same connecttion info int he main computer.. what i am thinking is maybe there is some ip address conflict...when i hooked the router into the system..

Cable modem ---- 4port switch------6port switch
!
!
Wireless router


this is how the system looks
Thank you for your help
Sammy

[mrhuggles]

you would need basic networking knolege to be able to get it working most likely.

[Nitro-Max]

wireless is a royal pain in the butt i tried it for appprox 1hr then went back to lan cable as i was gaming and it kept dissconnecting on me even though the signal streaght was maxed out and the equiptment wasnt budget range i went for the high speed stuff. it seems tranfer from one pc to another on the network is superfast no problems there but for pc to internet accsess i wasnt impressed didnt handle the transfer speeds half as well most people using wireless in games lag like crazy especially on xbox live its a nightmare.

[twicksisted]

ok its not so complicated...
so what you have said is that they all connect fine through wifi, but theres no internet...
thats easy.... basically your new cable modem is acting as a internet gateway...
The PC's are attached to the old Wifi router, the new cable modem is connected to the net & the cable modem is then plugged into the old router.
Easy: PC's>NETWORK>INTERNET (all you need is to set the gateway to the cable modem for the PC's to tunnel through to it)

find out what the IP address of this cable modem is on your network and that will be the IP address of your "Gateway" (your internet source).

In network settings on each terminal that needs to access the net... you need to go into their properties and set the "Gateway" as the IP address of the Cable Modem.

[mrhuggles]

guessing the router is needing to be a passthrough instid of handleing things its self, if im right, you need to set the router to get an ip from its source, the cable modem, im thinking, if the wifi clients dont have internet, its cuz the router doesnt have internet,

[sammy29926]

Hi everybody,
I looked over the equipment again and the 4 port switch that connects to cable modem is an wired router... So Internet set up is as follows...


Cable Modem ---- Wired Router---- 6 port switch (all of them connected with wires..)

With this set up my Gateway is wired router... If i try to connect the wireless router WAN input to wired routers LAN input.. thus wired router giving an ip or assing an ip address to the wireles router.. Does this work ok?
Sammy

[mrhuggles]

yes this works great, and then the wireless router will be able to give access to all of its clients just like if it got its internet directly.