Microsoft Office Adding > > > to emails

[asb2106]

Please help, I am trying to figure this out....

One of my users are getting >'s added to their emails like this

>Hello
>How are you
>Blah Blah Blah
>ECt.

Every line gets the > put before it, and I cannot find how to remove these, I cannot find it on google, nor can I find it by digging through outlook

It happens during new emails, replies, and forwards.

He is using Outlook 2003 Basic Version.

Thanks for the help all :respect: :respect:

[asb2106]

any ideas at all to try would be really appreciated!!!!

[asb2106]

ok, Im coming up with nothing - fast. There has to be some option to turn off, or something. Please, any ideas would be great!

[asb2106]

either this is a really tough one, or nobody is reading this thread......

Anyone been in here??

[fitseries3]

well... i've seen that when you reply to someone. it does the > to signify that that was the original message and the message before it and so on. i dont know what or where to turn it off though.

[fitseries3]

i just thought of somthing....

are you viewing emails in text or html? try changing it to html and see if that makes a difference.

[asb2106]

i just thought of somthing....

are you viewing emails in text or html? try changing it to html and see if that makes a difference.

ahh very good idea! Thanks!

I will try that and post my results.

I had thought that was a thing that happened with forwarding emails, but it seems to do it to all of the emails. Im not at this computer, its at a remote office, so Im trying to fix this over the phone:banghead:

[asb2106]

i just thought of somthing....

are you viewing emails in text or html? try changing it to html and see if that makes a difference.

Fit you hit it on the head! I just got an email from the user and it is working perfect now!

You da Man!

[lemonadesoda]

You can also get copy+paste tools (and plugins) to remove that sort of stuff. Very useful. Remove ">"s, or remove RTF format encoding, or remove certain words or characters.

[asb2106]

You can also get copy+paste tools (and plugins) to remove that sort of stuff. Very useful. Remove ">"s, or remove RTF format encoding, or remove certain words or characters.

Yeah I could, but I would have to teach how to use it to very inexperienced users. We wanted to actually solve the root of the problem, and FIT came through!

[lemonadesoda]

Quite true! Solutions for us are often different from solutions for supported (non techie) users.

[asb2106]

Quite true! Solutions for us are often different from solutions for supported (non techie) users.

yep exactly, If that happened to me I would find a way around it, try to fix it, or when all else fails, reinstall the program, for people that are inexperienced, I normally try and make it as easy as possible for them.

The user that I fixed was very pleased with the response I got here, enough so that I think he might be making a personal login here so he can learn from the vast amounts of knowledge on here.