ATI 48x0 series support thread.

[Mussels]

Alright, ive found a few issues and i'm going to put the solutions in here as they become available.
At the time of writing this post, all these issues still exist on catalyst 9.4.

Global issues:

• 1080P screens running in 1080i (30Hz) Mode in DIRECTX 10 GAMES (Some DX9 games have this issue, such as killing floor)
  

  Originally Posted by Solution 1 (CCC)

  Go into the CCC, under your monitors settings you will have an option called HDTV support. Some people have had success by enabling 1080i @ 25Hz and 30Hz and 1080P @ 50Hz and 60Hz. This solution DID work for me briefly, but then stopped for no apparent reason.

  Originally Posted by solution 2

  I lucked onto this one, and its funny.
  
  I have connected my screen via HDMI and DVI, and set windows to 'clone' the screen to both of them. I can literally toggle and see the same image on both screens.
  Funny thing is, clone mode forces both screens to use the same refresh rate - so i get HDMI with audio at 60Hz all the time, i just need a DVI cable plugged in too.

  Originally Posted by Solution 3 (rivatuner)

  launch rivatuner. Go to low level refresh settings - monitor driver wizard - available display modes
  
  you will see modes
  640x480
  800x600
  1024x768
  etc. Choose any modes you're having issues with, and change them to 60Hz (EG 1920x1080, 1280x720 and so on)
  
  then click the create button and save the .inf file somewhrere.
  Go into device manager and update your monitor driver with the one you created.

  Originally Posted by solution 4

  Download a program called Direct Refresh (see attachments). Find the resolution you're having trouble with, and set the refresh are required. Remember that this runs in the tray, so while it fixes one program it may break another. In my testing, Killing floor requires 60Hz, company of heroes requries 59Hz, and Prototype required 75Hz (to fix a black screen issue with the game) - each setting made the other game not work. stupid, but you can at least get the game working.

• Image not filling the screen, even at native resolution.
  

  Just go to scaling options in the CCC, and crank it to 0%. On some 1080P screens it seems to default to an odd setting, giving you black borders (this is an ATI bug, as i DONT get the scaling issue without ATI drivers installed!)

  Crossfire only issues:
• S3 sleep state causing graphics corruption after wakeup SEE EXAMPLE
  

  Originally Posted by Solution:

  Solved in catalyst 8.5

• Second GPU running in 3D clocks when PC boots up, not 2D
  

  Originally Posted by Solution:

  Solved in catalyst 8.5

• Some users (mostly dual GPU cards) installing any driver after 8.10 causes a code 43 upon boot in Vista (possibly Win 7 too?) causing 1 gpu, in a 2 gpu setup, to be disabled by Windows because of a incompatible display driver.
  

  This is an uncommon problem. Formats and reinstalling windows often fixes it, some users have reported things such as installing IE8 have fixed it. I have a suspicion it may be a windows update causing or fixing the issue Another common issue is BIOS updates - check your card manufacturer for a BIOS update, and if none is found email them and ask for one..

  Originally Posted by mastrdrver

  If you need to create a crossfire profile because the game doesn't support it, try this tool:
  http://forums.guru3d.com/showthread.php?t=293467

Lets keep this thread clean and focused on problems and their solutions. I dont want this going off topic and people being unable to get help, because someones ranting about an un-related problem.

[mastrdrver]

Crossfire only issues:

• Installing any driver after 8.10 causes a code 43 upon boot in Vista (possibly Win 7 too?) causing 1 gpu, in a 2 gpu setup, to be disabled by Windows because of a incompatible display driver.

Originally Posted by Solution

There is no ATI acknowledged, or other, known universal solution to this problem as there have been numerous reported ways to fix the problem. ATI has at least acknowledged the problem with a Hotfix for it, though it does not always work. The Hotfix driver is 9.3 Catalyst based and does still present the power play bug that was present on the released 9.3 driver.

For 4000, 3000, and 2000 series cards
ATI Hotfix download

[thraxed]

After I did a non vlite install of vista solved my flickering problems.

[kenkickr]

Originally Posted by mastrdrver

Crossfire only issues:

• Installing any driver after 8.10 causes a code 43 upon boot in Vista (possibly Win 7 too?) causing 1 gpu, in a 2 gpu setup, to be disabled by Windows because of a incompatible display driver.

I had this issue with my 3870x2's crossfired on Vista Home Premium x64. My solution was to remove 4Gb's of the 6Gb's I had at that time. I did only experience this with 8.12. I have not had this issue with my 4830's or the 4830 + 4850 crossfire I have running now on Win 7 x64 with the 9.3's, 9.4's, and beta 9.5's.

[ShadowFold]

I got that HD 1080P thing fixed by checking all the NTSC things.

[Mussels]

Originally Posted by mastrdrver

Crossfire only issues:

• Installing any driver after 8.10 causes a code 43 upon boot in Vista (possibly Win 7 too?) causing 1 gpu, in a 2 gpu setup, to be disabled by Windows because of a incompatible display driver.

I havent had that in crossfire, but i dont have an x2 card. Many, MANY people with this issue says formatting fixed it, so i currently beleive its some incompatibility we havent located yet.

Originally Posted by thraxed

After I did a non vlite install of vista solved my flickering problems.

what kind of flickering?

Originally Posted by kenkickr

I had this issue with my 3870x2's crossfired on Vista Home Premium x64. My solution was to remove 4Gb's of the 6Gb's I had at that time. I did only experience this with 8.12. I have not had this issue with my 4830's or the 4830 + 4850 crossfire I have running now on Win 7 x64 with the 9.3's, 9.4's, and beta 9.5's.

Originally Posted by ShadowFold

I got that HD 1080P thing fixed by checking all the NTSC things.

Yeah that worked for me, once. then it just stopped on 9.4

[mastrdrver]

Originally Posted by Mussels

I havent had that in crossfire, but i dont have an x2 card. Many, MANY people with this issue says formatting fixed it, so i currently beleive its some incompatibility we havent located yet.

I've done a format and it went away. Then, I was trying to oc and it rebooted during Vista start up and I've been fighting it ever since. I know the Hotfix worked for me, but I've experienced studder issues at 60+ fps that were very often and are not there with a normal driver package. I just reinstalled the 9.4 over itself for the 3rd time and I finally booted to no code 43. Irongiclly, this was after an update to IE 8 that I never use. I can't wait for 9.5 to come out since it fixes the power play bug on my X2 card, but I'm afraid that I'll be fighting issues again.

I would format, but I have a very, very early version of Vista that take about 100 updates just to get to SP1. I really need to make a image DVD so I can fix this when I install it on my new i7 system. I can't wait for W7.

[Mussels]

Originally Posted by mastrdrver

I've done a format and it went away. Then, I was trying to oc and it rebooted during Vista start up and I've been fighting it ever since. I know the Hotfix worked for me, but I've experienced studder issues at 60+ fps that were very often and are not there with a normal driver package. I just reinstalled the 9.4 over itself for the 3rd time and I finally booted to no code 43. Irongiclly, this was after an update to IE 8 that I never use. I can't wait for 9.5 to come out since it fixes the power play bug on my X2 card, but I'm afraid that I'll be fighting issues again.

I would format, but I have a very, very early version of Vista that take about 100 updates just to get to SP1. I really need to make a image DVD so I can fix this when I install it on my new i7 system. I can't wait for W7.

seriously, look into slipstreaming. You can buy a cheap 8GB flash drive, copy the vista DVD to it and then patch the service packs in, giving you a bootable USB stick with an up to date vista on it.

and besides, you should be downloading the entire service packs, and not web updating every time.

[mastrdrver]

Yea, I was thinking about doing that this time, but after I kind of got beyond the point of a basic install of Vista and just said screw it.

Download the entire SP? Does this include all the needed things to install SP1? The date listed by the intial install is like oct/nov of 06. This things is like super pre SP1 before there ever was a thought of SP1 Vista install disk. lol

[Mussels]

Originally Posted by mastrdrver

Yea, I was thinking about doing that this time, but after I kind of got beyond the point of a basic install of Vista and just said screw it.

Download the entire SP? Does this include all the needed things to install SP1? The date listed by the intial install is like oct/nov of 06. This things is like super pre SP1 before there ever was a thought of SP1 Vista install disk. lol

you can download the service packs in their entirety, so its a single .exe. No internet required, no downloads at all.

same with SP2, its on the front page right now (however you need SP1 installed before SP2 will install)

[crtecha]

Thanks Mussels this is great. I actually expeirenced the S3 sleep issue this morning. I woke up and had left my computer on and I ended up haveing to hard restart my machine. I disabled the option until I can find a fix.

[mastrdrver]

Ok, I don't know how but updating to IE8 fixed my recent code 43. Bad thing is, I never use IE. I don't think I've used it for 2 or so years. I didn't restart for about 2 days in fear that it would come back, but I just did and still working fine. I'm at a loss on this one. Cat 9.4

[Mussels]

Originally Posted by mastrdrver

Ok, I don't know how but updating to IE8 fixed my recent code 43. Bad thing is, I never use IE. I don't think I've used it for 2 or so years. I didn't restart for about 2 days in fear that it would come back, but I just did and still working fine. I'm at a loss on this one. Cat 9.4

how odd. i'll add it as a small note.

[jagass]

Thanks for posting this...

[welly321]

MSI 4800 series cards wont overclock with drivers after 9.1

[Mussels]

Originally Posted by welly321

MSI 4800 series cards wont overclock with drivers after 9.1

and the solution: dont buy MSI 48x0 cards. Hardly worth adding to the first post.

[Gzero]

Also if you find graphical corruption in a game, try disabling Catalyst Ai. Brothers in Arms Hells Highway the level with lots of rain at night went to completely unplayable (ui disappeared, and lots of visible memory leaks/texture errors) for me, until I disabled Ai.

[Mussels]

Originally Posted by Gzero

Also if you find graphical corruption in a game, try disabling Catalyst Ai. Brothers in Arms Hells Highway the level with lots of rain at night went to completely unplayable (ui disappeared, and lots of visible memory leaks/texture errors) for me, until I disabled Ai.

disabling catalyst AI disables crossfire. it is NOT a good solution.

[Gzero]

It is when you can't play the level at ALL.
Works fine for single card users, until the patch came out.
Just putting it out there.
Or a pc with a rubbish cpu that is under very high load.

[mastrdrver]

If you need to create a crossfire profile because the game doesn't support it, try this tool:
http://forums.guru3d.com/showthread.php?t=293467

Has been getting a lot of good comments back from users on all forums I've seen it posted. You can even decide on which method to use in crossfire.

[Random Murderer]

i wish i would have seen this thread sooner. i've been pulling my hair out for the last week trying to figure out how to fix my flickering! it happens most in bioshock. some lighting and any hud elements flicker.
i'm running two 4870s and cat 9.4 on vista 64, so the 8.10 fix is already out the window. any ideas?

EDIT:
i updated my version of cf xtension and it seems to be resolved. if it starts happening again, i'll post back.

[Mussels]

updated post 1 with a new piece of info (problem 1, solution 2) - its the easiest to do of them all, just requires a spare monitor port on your video card and screen.

[theorw]

Dunno if i should post this here but having 2 4850s i discovered that CRYSIS @FULL HD!!!(vista everything maxed except 2 settings on 3 scale)
run smooooothly on 1 card crossfire disabled and by enabling it i had flickering + reduced FPS...
in the limit of being unplayable!
Now what would that mean???
cat 9.6 but checked it on 9.8 also!

[Mussels]

Originally Posted by theorw

Dunno if i should post this here but having 2 4850s i discovered that CRYSIS @FULL HD!!!(vista everything maxed except 2 settings on 3 scale)
run smooooothly on 1 card crossfire disabled and by enabling it i had flickering + reduced FPS...
in the limit of being unplayable!
Now what would that mean???
cat 9.6 but checked it on 9.8 also!

that would mean that crysis sucks for dual GPU, as it always has.