MSI RMA a quick question - Page 3

shevanel · 11-04-2009, 07:34 PM

Mobo came back today.

Same board i shipped came back. Same problems still.

It just doesnt make sense why all 3gb doesnt show in windows or bios but in cpuz it shows 3gb. In windows and bios is shows 2.

XMP won't work. Each ram sticks work fine in dimm 2/3 (2 far right black dimms) Which leads me to believe the memory is fine since there isnt one stick that doesnt show up in another DIMM. Only the first dimm is whacky?

WTF?

Nailezs · 11-04-2009, 07:38 PM

wheres the orig thread on your problem?

shevanel · 11-04-2009, 07:52 PM

http://forums.techpowerup.com/showthread.php?t=105753

shevanel · 11-06-2009, 11:19 PM

Quote:

Good morning! This is Donald from MSI Tech Support; sorry for any incovience cause by the RMA didn’t fix your problem at the previous one. The best I can do so far for you I already help you issue 2nd RMA with ecall tag, that mean this time you don’t need to pay any shipping about ship back the board to us and we will help you replace the board this time. Please notice if RMA department find out any physical damage on the board cause the board problem, we can’t replace the board for you, we only can repair it for you. You should received two emails this time, one from our RMA department and the other one from UPS for your shipping label. Thank you very much!

Best regards,
Donald (MSI Tech Support)

MSI emailed me... I don't know if I trust shipping it back to them AGAIN??

And this is the "ecall tag" he put in the new RMA

Quote:

Request Type RMA
RMA# RR09026642
Special Request [eCall Tag] customer rec'vd the RMA RR09024328 and the board still appear same problem, customer try different components already. Please replace the board, thanks! If find any physical damage please contact customer about it. dy

What does he mean by physical damage? I mean god damn, the board's DIMM 1 is physically FUCKED.

then I emailed him and asked about cross shipping and putting my CC on file.. he replies very quickly and says

Quote:

Dear Rob,

Good afternoon! The problem we don't have any board for cross
shipment. We only can provide 2nd RMA and help you replace the board
and you need to ship back the defective one and we will ship back the
replace board to you. Sorry for any incovience about that. Thank you
very much!

Best regards,
Donald (MSI Tech Support)

Doesnt have a board for cross ship, but I should expect them to send me a board they don't have to replace the one I'm sending in?

HUH?

Nailezs · 11-09-2009, 01:32 PM

lol those people need more english classes, i could hardly understand what he was saying.
shev, if it makes u feel better i got my psu and mb back last week, and put my computer back together last night, and now have no post no boot! going to digg up my old problem thread later

shevanel · 11-09-2009, 01:39 PM

I'm buying a gigabyte board from pualieg. Im going to send MSI the board back wednesday since they sent me a shipping label.

DonInKansas · 11-09-2009, 07:03 PM

Heh....My GTX260 they sent me back is giving me the same problems the original did. They even sent me a new card, not a refurb. I'm starting to wonder if I've maybe got other issues.

shevanel · 11-09-2009, 07:40 PM

What are the issues with you card?

11-04-2009, 07:34 PM	#51
shevanel Join Date: Jul 2009 Location: Mount Dora, FL Posts: 1,066 (9.12/day) Thanks: 407 Thanked 98 Times in 84 Posts System Specs	Mobo came back today. Same board i shipped came back. Same problems still. It just doesnt make sense why all 3gb doesnt show in windows or bios but in cpuz it shows 3gb. In windows and bios is shows 2. XMP won't work. Each ram sticks work fine in dimm 2/3 (2 far right black dimms) Which leads me to believe the memory is fine since there isnt one stick that doesnt show up in another DIMM. Only the first dimm is whacky? WTF? __________________ HEAT TPU Quake 3 Arena 76.26.245.225:27961 status OFFLINE People of walmart

Processor:	i7 920 4ghz HT on
Motherboard:	Gigabyte EX58 - UD3R
Cooling:	Apogee GT, Swiftech pump, Black ice Res, DD dual res. 33/45
Memory:	3x1 GB Kingston DDR3 20o0 mhz hyper x
Video Card:	BFG 9800gt 1gb
Harddisk:	7200.10 500gb 16mb cache
CD/DVD Drive:	sony optirocktiarcatcac dvdrw
CRT/LCD Model:	Dell s2309w 23" 1920x1080
Case:	CM Haf 932
PSU:	Antec EA650
Software:	Win 7 64

11-04-2009, 07:38 PM	#52
Nailezs Join Date: Jul 2009 Location: salisbury, md Posts: 361 (2.79/day) Thanks: 50 Thanked 30 Times in 27 Posts System Specs	wheres the orig thread on your problem? __________________ My Disclaimer: I think thats right anyway, if im wrong, correct me so i can learn! If you are someone who plays a lot of multiplayer games, consider putting TPU somewhere in your name so other members can recgonize that you're a member of the forums... CoD: MW -RaW-Nailezs server:-RaW-NOMARTY&NOLASTSTND 69.12.98.98:28960 Starcraft: Brood War

Processor:	E8500 wolfsdale 3.16GHz dual core
Motherboard:	MSI P7N Diamond
Cooling:	7 80CFM 80mm Thermaltake case fans
Memory:	OCZ PC8500(1066MHz) Reaper 4x2GB
Video Card:	XFX GTX 285 (stock)
Harddisk:	WD 250GB x3 (2 in RAID 0)
CRT/LCD Model:	24"
Case:	Thermaltake Xaser 3
Sound Card:	Soundblaster X-Fi
PSU:	Thermaltake Toughpower 850w
Software:	Windows Vista Home Premium 64bit

11-04-2009, 07:52 PM	#53
shevanel Join Date: Jul 2009 Location: Mount Dora, FL Posts: 1,066 (9.12/day) Thanks: 407 Thanked 98 Times in 84 Posts System Specs	http://forums.techpowerup.com/showthread.php?t=105753 __________________ HEAT TPU Quake 3 Arena 76.26.245.225:27961 status OFFLINE People of walmart

11-09-2009, 01:32 PM	#55
Nailezs Join Date: Jul 2009 Location: salisbury, md Posts: 361 (2.79/day) Thanks: 50 Thanked 30 Times in 27 Posts System Specs	lol those people need more english classes, i could hardly understand what he was saying. shev, if it makes u feel better i got my psu and mb back last week, and put my computer back together last night, and now have no post no boot! going to digg up my old problem thread later __________________ My Disclaimer: I think thats right anyway, if im wrong, correct me so i can learn! If you are someone who plays a lot of multiplayer games, consider putting TPU somewhere in your name so other members can recgonize that you're a member of the forums... CoD: MW -RaW-Nailezs server:-RaW-NOMARTY&NOLASTSTND 69.12.98.98:28960 Starcraft: Brood War

11-09-2009, 01:39 PM	#56
shevanel Join Date: Jul 2009 Location: Mount Dora, FL Posts: 1,066 (9.12/day) Thanks: 407 Thanked 98 Times in 84 Posts System Specs	I'm buying a gigabyte board from pualieg. Im going to send MSI the board back wednesday since they sent me a shipping label. __________________ HEAT TPU Quake 3 Arena 76.26.245.225:27961 status OFFLINE People of walmart

11-09-2009, 07:03 PM	#57
DonInKansas Join Date: Jun 2007 Location: Kansas Posts: 2,151 (2.38/day) Thanks: 286 Thanked 466 Times in 411 Posts System Specs	Heh....My GTX260 they sent me back is giving me the same problems the original did. They even sent me a new card, not a refurb. I'm starting to wonder if I've maybe got other issues. __________________ DonInKansas attempts to make a tech station from stuff laying around his house.

Processor:	e8400
Motherboard:	DFI p35 DK
Cooling:	CoolerMaster Hyper N520
Memory:	Gskill Pi 900mhz
Video Card:	MSI N260GTX v4OC (possible RMA AGAIN)
Harddisk:	WD 750gb 16mb WD7500AAKS
CD/DVD Drive:	LiteOn 20x DVDW LS SATA
CRT/LCD Model:	LG lg225W 22" Widescreen
Case:	Lancool Dragonlord PC-K62
Sound Card:	Onboard
PSU:	Corsair HX620W
Software:	Vista Ultimate x64

11-09-2009, 07:40 PM	#58
shevanel Join Date: Jul 2009 Location: Mount Dora, FL Posts: 1,066 (9.12/day) Thanks: 407 Thanked 98 Times in 84 Posts System Specs	What are the issues with you card? __________________ HEAT TPU Quake 3 Arena 76.26.245.225:27961 status OFFLINE People of walmart

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