internet not connecting

[Chryonn]

ok i just googled the BIOS number (2akt46aus) and came up with this google page: http://www.google.co.uk/search?hl=en...tab=iw&start=0

while this page: http://developer.novell.com/yes/78990.htm seems to give an idea what adapters and drivers you'll need; Intel® Integrated 82562EZ LAN. i don't know if this will work with your PC but given that the BIOS is identical to yours it "should" work.

[Kymberly_S]

ok.. thanks.. thought you weren't going to be around until tonight my time.. I will try it..

Having trouble finding driver download

[Chryonn]

it's nearly 5am here up all night gaming

[Kymberly_S]

ok.. well I found the right Driver.. And it didn't matter how I installed it.. I know I went through all the right motions.. the internet would not connect.. nor would the yellow question mark go away from the ethernet etc (device manager) .. Not if I try to update driver from there.. nothing.. even rebooted and tried another driver.. nothing.. I don't understand as the computer connected to the internet no worries before I reformatted it for them.. Do you think I should reformat again.. I don't see any other solution to get this to work??

[Kymberly_S]

Originally Posted by AccuppalJally

Since you have an issue with wired internet, please post the same result with the wired connected and the wireless off.

Also make sure that Local Area Connection is not disabled within the network and sharing centre.

Hello and thank you for your response.

Do you mean, connect the cable to the computer and then go to Control Panel and disable the wireless? (don't know if it has that, will have to check)

Will check the network and sharing centre. Am really flying completely blind at the moment and am receiving all kinds of help so if this works it is due to nothing I have conjured up.. Just so everyone knows. Just when I thought I was pretty good at this stuff.. I wasn't.




Ok.. tried all that.. there was no network set up as I have just reformatted the computer.. I am stumped.. I have reformatted before and just plugged in the ADSL cord and Bobs your uncle..
This is the first time I have had trouble with the internet connecting in this house. We have outlets in just about every room and the courtyard.. plug the cord into the computer.. the other end into the outlet.. and I have access to the internet..

I hope I am doing the right thing by writing in the same post until there is an answer..? I didn't see the point in having a running commentary of each step wasting space and boring people lol..

Thanks for looking in ..

[Chryonn]

ok, just a thought here, have you moved the troublesome PC to another outlet and plugged it in there? also i must say that you've had the best luck in the past concerning connecting to the internet if all you did was reformat, bung in the plugs and away you go!

[Kymberly_S]

Originally Posted by Chryonn

ok, just a thought here, have you moved the troublesome PC to another outlet and plugged it in there? also i must say that you've had the best luck in the past concerning connecting to the internet if all you did was reformat, bung in the plugs and away you go!

Really?? Then I have only been lucky..? Well that's a load off.. now I don't feel like so much of a complete idiot.. Thanks.

I had my hubby's computer hooked up to this same port when I finished his and it worked.. Remember there is a yellow question mark near the network adapter text in device manager..

I have installed the correct driver for this AND it was connecting to the internet before I reformatted.. but now it wont.. I am meant to be having Dinner with these people tonight and really wanted to give their computer back..

(and get it out of my kitchen... off of my table.. )

[Chryonn]

well, what i am trying to say is, in the past i've ALWAYS had to install the ethernet drivers onto XP before any connectivity with the 'net. if all you've done is reformat (assuming you're not using a recovery disc) then the internet worked, that's quite an achievement.

[Kymberly_S]

Originally Posted by Chryonn

well, what i am trying to say is, in the past i've ALWAYS had to install the ethernet drivers onto XP before any connectivity with the 'net. if all you've done is reformat (assuming you're not using a recovery disc) then the internet worked, that's quite an achievement.

So do you know anything else I can try because I am completely baffled?

And.. if I have installed the correct driver for that device... Why wont it pick it up still?

Thanks for taking the time by the way.. I appreciate it as I know this is a tedious thread..

[Chryonn]

ok let's take a step back. you've installed what you think are the correct drivers for the ethernet, right? yet the device in device manager says otherwise. that, to me, indicates that it's not the right driver. as soon as you install the right driver for a piece of hardware in XP, you get that little bubble pop up in the system tray informing you of new hardware found and is ready for use.

i also assume you haven't turned of the LAN port in the BIOS. i had that problem recently where i was using wireless but was getting poor download speeds; wired connections are much more stable and faster. so i went looking in the BIOS for any clues to re-enable the LAN port. i couldn't find it. but one time the motherboard seemed to reset itself and forced me to enter the BIOS, i found the part to re-enable the LAN and presto it all worked again after i found the disc containing the drivers.

so my guess is, you haven't installed the correct driver for it, though the PC might think it is.....