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Gigabyte mobo dead / RMA?

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Today really hasnt been my day :shadedshu

Im 99% sure my gigabyte g33-ds2r has fried. How? I dont know.

I left for work with my mum using the internet on the comp. She left and said she just closed all windows and left the comp.

Nobody touched the computer when she finished.

Around 5 hours later, when I got back from work, the computer was shut down and wouldnt start. Press the power buttons and the LEDs on the fans come on for a couple of milliseconds and nothing. I also smelt the "fried" smell.

After close inspection, I realised what had fried. It was as shown in the pic in attachments.

I don't know how that, of all parts, fried. Its the area around where the retention bracket for the TT golden orb was sitting. Also to note, the bracket was partially black and the screw was totally black (I do have the washer on the underside BTW and it worked fine for 2 months, and today when I put the new CPU in it just went (after hours of use)), and now comp wont start at all.

Now am I safe to assume the mobo is dead? If so, anyone around AUS know how the gigabyte RMA procedure is?
 

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intel igent

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seems like you shorted the mobo when you swapped CPU's

gotta watch the HSF's around the CPU area when installing your CPU HSF
 

WarEagleAU

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Should be pretty painless. They have a RMA center around you in like Malaysia, Taiwan or something like that.
 
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But when I swapped the CPU's I didnt touch the actual motherboard or the bracket touching the motherboard, just unscrewed the Golden orb from the bracket, changed CPU and re-screwed it back onto the bracket. :confused:
 
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A friend of mine had a simmilar problem, only with an Inno3d 8600GT, he switched out the stock cooling for a cheap water block he found on ebay, instead of using the stock tubing he billy-rigged it and had a clamp touch a resistor. Fried everything.
What I'm thinking might have happened to you is someone, a pet or whatnot bumped your tower and it moved the washer or orb in such a way that it made contact.
I would still try to RMA the board though. Like everyone has told me here. There's no harm in trying.
 
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Motherboard ASUS P5Q-e
Cooling CPU Cooler - TT V14 Pro, 2x120mm CM Blue LED fans, 1x90mm CM Blue LED fan
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Case Thermaltake Soprano Black ATX case
Audio Device(s) Onboard 7.1, Speakers - 5 + Sub + Monitor speakers
Power Supply Thermaltake 850W Toughpower Cable Management - Quad (2x18A and 2x30A) 12V rails
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Yeah I rang up the store I got it from (only 4 months ago) and they said they will take care of the RMA for me :)
 

philbrown23

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tell the store you want to exchange it
 
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Yeah I rang up the store I got it from (only 4 months ago) and they said they will take care of the RMA for me :)


But its ultimately up to gigabyte if they will rma. Good luck, because they wouldn't honor my rma.
 
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