Diamond Multimedia

freaksavior · 06-02-2008, 11:54 PM

Stay away, i warn each of you people.

i have been dealing with the Diamond MM tech support for almost 3 months now (march 18th - june 2nd) and now i am almost 100% sure they have lost my gfx card.

it started when the thing died from a pencil mod. i sent it in for rma, i got another, did a bios mod, few days later it didn't work, sent it in, got another, this time i did nothing to it and it still stopped working, now i sent that one in, talked to the rma guy James, and he seems to have no idea what i am talking about now. he tells me my card was shipped and arrived on may 14th. how does the card arrive at my door when i shipped it may 27th? does ups have a magical time traveling brown truck?

anway i would advise all people here on tpu (and tell your friends) not to get a diamond card. spend more and get a Sapphire or HIS

dark2099 · 06-03-2008, 12:28 AM

Thanks for the heads up. Won't be purchasing a new card till the 4xx0 series is out, and I have the money, but I will try out either Sapphire or HIS, or maybe both.

CrackerJack · 06-03-2008, 12:31 AM

Sapphire

Just the cards, the motherboards suck

WarEagleAU · 06-03-2008, 12:33 AM

I dont know, They are supposed to have a killer ass 790FX board coming out. HIS makes some awesome cards though. I may trade this bad boy in for the 4870 (or sell it)

CrackerJack · 06-03-2008, 12:36 AM

Quote:

Originally Posted by WarEagleAU

I dont know, They are supposed to have a killer ass 790FX board coming out. HIS makes some awesome cards though. I may trade this bad boy in for the 4870 (or sell it)

Sapphire coming out with 790fx

^edit- just found the board. hopefully it will be better than the x580
PURE CrossFireX 790FX- This board looks really good by the way. 3 pci-e

freaksavior · 06-03-2008, 03:41 AM

well they found it, but i still do not like this.

merkk · 06-03-2008, 04:33 AM

Hi all
That pure crossfireX 790FX is a copy of DFI LandParty UT 790FX M2R mother board.
Looking at the sapphire mother board i say DFI made that board for them .

intel igent · 06-03-2008, 05:02 PM

i think RMA kharma got ya'

suraswami · 06-03-2008, 05:45 PM

Quote:

Originally Posted by intel igent

i think RMA kharma got ya'

+1.

You already crossed their limit. Now they are at loss.

suraswami · 06-03-2008, 05:45 PM

Quote:

Originally Posted by CrackerJack

Sapphire coming out with 790fx

^edit- just found the board. hopefully it will be better than the x580
PURE CrossFireX 790FX- This board looks really good by the way. 3 pci-e

Black PCB looks cool with those heatsinks and heatpipe. I like the way PCI slots are placed. Its usable even when doing 2 slot 2 video card cf config.

DanTheBanjoman · 06-03-2008, 06:00 PM

Quote:

Originally Posted by freaksavior

it started when the thing died from a pencil mod. i sent it in for rma, i got another, did a bios mod, few days later it didn't work, sent it in, got another, this time i did nothing to it and it still stopped working, now i sent that one in, talked to the rma guy James, and he seems to have no idea what i am talking about now.

Attention companies, stay away from freaksavior!

Seriously, you broke several cards which they replaced. Now there is a single incident and you tell others not to buy from them? Seriously, you're a lot worse than they are. A single mistake on their part as far as I can tell, and three on yours.

TonyStark · 06-03-2008, 06:42 PM

Quote:

Originally Posted by freaksavior

Stay away, i warn each of you people.

i have been dealing with the Diamond MM tech support for almost 3 months now (march 18th - june 2nd) and now i am almost 100% sure they have lost my gfx card.

it started when the thing died from a pencil mod. i sent it in for rma, i got another, did a bios mod, few days later it didn't work, sent it in, got another, this time i did nothing to it and it still stopped working, now i sent that one in, talked to the rma guy James, and he seems to have no idea what i am talking about now. he tells me my card was shipped and arrived on may 14th. how does the card arrive at my door when i shipped it may 27th? does ups have a magical time traveling brown truck?

anway i would advise all people here on tpu (and tell your friends) not to get a diamond card. spend more and get a Sapphire or HIS

Serves you right.

Quote:

Originally Posted by intel igent

i think RMA kharma got ya'

Word

freaksavior · 06-03-2008, 07:47 PM

eh, im not going to argue. i just dont feel like it.

all i can say is i did not screw up the last one. i did no such thing as modding it or anything. put it in, it failed.

pencil mod - shame on me
bios mod - shame on me (again)
it died for no reason - shame on them
they almost lost my card - shame on them (again)

intel igent · 06-03-2008, 07:49 PM

Quote:

Originally Posted by freaksavior

i havent screwed up two of them! i did nothing.

sometimes you/we get lucky.

looks like you've used it up.........

i'm shure there was/is a simple missunderstanding and a polite conversation will prolly remedy all problems

g/l

erocker · 06-03-2008, 07:51 PM

Just keep calling/writing them untill it's solved.

DanTheBanjoman · 06-03-2008, 08:07 PM

Quote:

Originally Posted by freaksavior

eh, im not going to argue. i just dont feel like it.

all i can say is i did not screw up the last one. i did no such thing as modding it or anything. put it in, it failed.

pencil mod - shame on me
bios mod - shame on me (again)
it died for no reason - shame on them
they almost lost my card - shame on them (again)

You do wish to flame a company for your own mistakes yet won't argue? Then what is the point of this thread?

intel igent · 06-03-2008, 08:09 PM

Quote:

Originally Posted by freaksavior

pencil mod - shame on me
bios mod - shame on me (again)
it died for no reason - shame on them
they almost lost my card - shame on them (again)

according to this chart you're even

cdawall · 06-03-2008, 08:11 PM

Quote:

Originally Posted by CrackerJack

Sapphire coming out with 790fx

^edit- just found the board. hopefully it will be better than the x580
PURE CrossFireX 790FX- This board looks really good by the way. 3 pci-e

i think i will stick to my K9A2 that thing is ugly and chipset cooling doesn't impress me at all

niko084 · 06-03-2008, 08:16 PM

Quote:

Originally Posted by DanTheBanjoman

You do wish to flame a company for your own mistakes yet won't argue? Then what is the point of this thread?

I think its a load of crap they "lost" the card and can't track their own work...
That doesn't sound like something anyone would want to deal with.

As far as the burning the cards, the bios and pencil mods don't they void the warranty technically?

Okay, call it karma, but its still pretty bad they are obviously unorganized.
But then again, deal with a single company enough times something is bound to go bad sooner or later.

cdawall · 06-03-2008, 08:18 PM

flashing the BIOS does not void most companies warranties ie MSI even has a program to help you update yours but using a modified bios does

DanTheBanjoman · 06-03-2008, 08:27 PM

Quote:

Originally Posted by niko084

I think its a load of crap they "lost" the card and can't track their own work...
That doesn't sound like something anyone would want to deal with.

I recommend living alone in the jungle then. Everyone and any company will make mistakes. You can't get around that. Besides, they found it back. So some retard might just have placed it at some wrong spot. They made up for their mistake, can't say freaksavior did. So who should flame whom?

niko084 · 06-03-2008, 08:41 PM

Quote:

Originally Posted by DanTheBanjoman

I recommend living alone in the jungle then. Everyone and any company will make mistakes. You can't get around that. Besides, they found it back. So some retard might just have placed it at some wrong spot. They made up for their mistake, can't say freaksavior did. So who should flame whom?

Well like I said after that also--

Quote:

But then again, deal with a single company enough times something is bound to go bad sooner or later.

Things go wrong, I can understand this perfectly well.

06-02-2008, 11:54 PM	#1
freaksavior To infinity ... and beyond! Join Date: Dec 2006 Location: 29°58N 095°42W Posts: 5,286 (4.91/day) Thanks: 638 Thanked 472 Times in 340 Posts System Specs	Diamond Multimedia Stay away, i warn each of you people. i have been dealing with the Diamond MM tech support for almost 3 months now (march 18th - june 2nd) and now i am almost 100% sure they have lost my gfx card. it started when the thing died from a pencil mod. i sent it in for rma, i got another, did a bios mod, few days later it didn't work, sent it in, got another, this time i did nothing to it and it still stopped working, now i sent that one in, talked to the rma guy James, and he seems to have no idea what i am talking about now. he tells me my card was shipped and arrived on may 14th. how does the card arrive at my door when i shipped it may 27th? does ups have a magical time traveling brown truck? anway i would advise all people here on tpu (and tell your friends) not to get a diamond card. spend more and get a Sapphire or HIS __________________ cdawallatopia\|\|Heat Leaopard $30 TT Duo orb VS Zalman vf-900freak's F/S thread Fill Out you sp here.Coolermaster Stacker 832 Mesh Mod Best Quote EVER

System Name:	MBP / 0 Kelvin 4.5 / Fishy Fishy / HTPC
Processor:	T8300\|\| i7 920 @3.8 1.2v\|\| Q8300 @ 3.4\|\| E7300
Motherboard:	Apple \|\| Gigabyte EX58-UD5 \|\| Tpower I45 \|\| MSI P7NGM-Digital
Cooling:	Apple \|\| Mugen2 \|\| true \|\| Rocketfish
Memory:	2 x 2gb667\|\| 6Gb Crucial Value 1800mhz\|\|6Gb 800mhz \|\|4gb G.skill
Video Card:	8600gt 256 \|\| MSI GTX260 OC \|\| XFX 4850 1gb \|\| 9300gs
Harddisk:	Seagate 320 72.3 \|\|72.12 500gb + 72.11 1.5tb \|\| 500gb 72.11 \|\| seagate 1.5tb
CD/DVD Drive:	Matshita DVD-r \|\| Samsung SH-S203N \|\| Samsng S223N \|\| LG Blu Ray/HDDVD
CRT/LCD Model:	Apple 15" + 245BW \|\| Samsung 40" 650A \|\| hanspree 19" \|\| Samsung 46" 650A
Case:	Apple MPB \|\| Stacker 832 Red mesh \|\| CM690 \|\| Antec Fusion
Sound Card:	Apple onboard w/ toslink \|\| Asus Xonar HDVA Standard\|\| Onboard \|\| Asus Xonar D2
PSU:	85w megasafe \|\| Silverstone DA800 \|\| Mushkin 550w \|\| Topower 650
Software:	OS X 10.6.1 \|\| 7U x64 \|\| 7U x64 \|\| 7U x64
Benchmarks:	12231 3dmark with pny 9600gt Q6600 13301 3dmark with HIS 3870 @ 850/1188 + Q 6600 P24k Vantage wit

06-03-2008, 12:28 AM	#2
dark2099 Join Date: Feb 2008 Location: Chicago, IL Posts: 3,191 (4.98/day) Thanks: 302 Thanked 492 Times in 445 Posts System Specs	Thanks for the heads up. Won't be purchasing a new card till the 4xx0 series is out, and I have the money, but I will try out either Sapphire or HIS, or maybe both. __________________ Solaris17 Utility DVD 3.0 Heatware “908709adfgyh70d9fvgnaljk5h80 im assuming that last one is just saying something like "fit are you crazy? i cant boot at 5.6ghz."” -Fitseries3

System Name:	Everchanging
Processor:	Core i7 920 D0
Motherboard:	Gigabyte EX58-Extreme
Cooling:	Prolimatech Megahalems w/ 2x 3k Ultra Kaze's
Memory:	3x2GB OCZ 1333 7-7-7-20 1.65v
Video Card:	eVGA GTX 280 Superclocked
Harddisk:	2x OC Summit 60GB Raid0 OS, 2x 1TB Seagate 7200.12 Raid0 storage
CD/DVD Drive:	Samsung SH-S203N
CRT/LCD Model:	Samsung T260HD, Viewsonic VA2026w
Case:	MM Pinaccle 24
Sound Card:	Onboard
PSU:	Enermax Revolution 85+ 1050w
Software:	Windows 7

06-03-2008, 12:31 AM	#3
CrackerJack Join Date: Dec 2007 Location: East Tennessee Posts: 1,992 (2.81/day) Thanks: 244 Thanked 289 Times in 256 Posts System Specs	Sapphire Just the cards, the motherboards suck __________________

System Name:	Blue Monster
Processor:	AMD Phenom 9850 BE 2.5Ghz
Motherboard:	GIGABYTE GA-MA790FX-DS5
Cooling:	XIGMATEK HDT-S1283 & 2 Thermaltake 120mm
Memory:	4Gb ADATA DDR2 800 Dual Channel
Video Card:	Sapphire HD 4870 1Gb (Stock)
Harddisk:	x2 Western Digital Caviar 320GB SATA RAID0
CD/DVD Drive:	Sony IDE x16
CRT/LCD Model:	ASUS 24" VW246H 1080p
Case:	NZXT Apollo BLUE
Sound Card:	Realtek (onboard)
PSU:	PC Power & Cooling S610EPS 610W

06-03-2008, 12:33 AM	#4
WarEagleAU Bird of Prey Join Date: Jul 2006 Location: Gurley, AL Posts: 8,919 (7.24/day) Thanks: 2,212 Thanked 490 Times in 458 Posts System Specs	I dont know, They are supposed to have a killer ass 790FX board coming out. HIS makes some awesome cards though. I may trade this bad boy in for the 4870 (or sell it) __________________ =-TheEagle-= Heatware: WarEagleAU 9-0 and growing. “You crazy? Surfing any website without an antivirus is like fucking a hooker without a condom” -OzzmanFloyd120

System Name:	Winning in 2010! Go Cubs Go!
Processor:	AMD Phenom II 955 BE @3.82Ghz
Motherboard:	Asus ROG Crosshair III Formula - AMD 790FX NB 750SB
Cooling:	Laing D4 Vario, OCZ Hydra Flow, Master Kleer 1/2ID, Koolance 3x120Rad
Memory:	2x2GB G. Skill Trident DDR3 @ 1600Mhz
Video Card:	Asus EK Dark Knight 1GB HD4870
Harddisk:	WD Caviar Green 1 TB WD 160GB
CD/DVD Drive:	Samung SH22SL 22X Lightscribe DVD+/-R/RW Asus 20X SATA DVD R/RW
CRT/LCD Model:	Asus VH222/S 22: (21.5" Viewable) 1920x1080p HDMI LCD Monitor
Case:	Cooler Master HAF 932! Huge Case - No Mods----yet.
Sound Card:	Sound Blaster X-Fi Fatal1ty Regulard Edition with 64MB XRAM - Supeme X-Fi by Asus
PSU:	Corsair TX CMPSU 650W!!!! (Aww its so nice and purty.) 52A on single 12v RAIL!!
Software:	Vista Eternity Edition 64 Bit - Windows 7 64 Bit
Benchmarks:	5.9 Windows Index rating 3D06 - 17472

06-03-2008, 03:41 AM	#6
freaksavior To infinity ... and beyond! Join Date: Dec 2006 Location: 29°58N 095°42W Posts: 5,286 (4.91/day) Thanks: 638 Thanked 472 Times in 340 Posts System Specs	well they found it, but i still do not like this. __________________ cdawallatopia\|\|Heat Leaopard $30 TT Duo orb VS Zalman vf-900freak's F/S thread Fill Out you sp here.Coolermaster Stacker 832 Mesh Mod Best Quote EVER

06-03-2008, 04:33 AM	#7
merkk Join Date: Mar 2008 Posts: 182 (0.30/day) Thanks: 0 Thanked 52 Times in 41 Posts System Specs	Hi all That pure crossfireX 790FX is a copy of DFI LandParty UT 790FX M2R mother board. Looking at the sapphire mother board i say DFI made that board for them .

System Name:	AMD Dragon
Processor:	Phenom II 940 (24/7 3.6 ghz.)
Motherboard:	Jetway HAO7-Ultra
Cooling:	Aquagate Max cooler master
Memory:	Patriot PC2-8500EL 1066 5-5-5-15 4 Gigs (2x2gigs)
Video Card:	Two XFX 4850 (1G) running in crossfire
Harddisk:	2 WD 80Gigs SATA-2 running in raid-0
CD/DVD Drive:	LG dvd- bunner
CRT/LCD Model:	19" Hanns-g LCD
Case:	Cooler Master HAF 932
Sound Card:	On Board Realtek
PSU:	PC POWER & COOOLING 750w silencer crossfire edition
Software:	Vista-32
Benchmarks:	3DMARK-06 20784

06-03-2008, 05:02 PM	#8
intel igent Banned Join Date: Jun 2005 Location: Toronto, Canada Posts: 3,242 (1.99/day) Thanks: 453 Thanked 442 Times in 412 Posts System Specs	i think RMA kharma got ya'

System Name:	old school / new school
Processor:	3.0e C0 @ 3.6 / e5200
Motherboard:	p4p800e-dlx / p5q-DLX
Cooling:	custom water see sig / air
Memory:	2x1g oczPC4000EbPl / 2x2g ocz2rpr1066
Video Card:	3850AGP / 4890vaporX
Harddisk:	36g raptor+120g wd / wd 1001fals 1tb
CD/DVD Drive:	LG x 2 / LG BluRay
CRT/LCD Model:	BenQ / sharpAQUOS LC-37D64U
Case:	modded antec plusview / generic
Sound Card:	audigy 2zs / ASUS Xonar HDAV1.3
PSU:	fan/cable modded powerstream 520 / OCZ 700mxsp
Software:	Xp pro SP2 / VISTA ultimate OEM

System Name:	Red Spy
Processor:	Phenom II X4 810 (unlocked to 6MB cache) @3.3 Ghz (VCore 1.41v)
Motherboard:	Gigabyte MA790GP-UD4H
Cooling:	CM Hyper TX3
Memory:	Crucial Ballistix DDR2 800 4GB + PNY 2GB DDR2 1200 XLR
Video Card:	PowerColor 2600XT 512MB (soon will be something else?)
Harddisk:	WDC - 80G PATA, 2 WDC 160G RAID 0
CD/DVD Drive:	1 Samsung 18X DVDRW + 1 Pioneer 18X DVDRW
CRT/LCD Model:	AOC 23" 1080P LCD
Case:	Xion Case with 140mm Green LED Fan
Sound Card:	Built-in RealTek
PSU:	Antec Trio 430W
Software:	Windows 7 Ultimate 64 bit

Processor:	Dual Xeon 5506
Motherboard:	Asus Z8NA-D6
Cooling:	2x Thermalright HR-01 X/passive
Memory:	6GB Corsair something
Video Card:	EVGA GTX 260 Core 216
Harddisk:	2x OCZ 30GB SSD RAID 0
CD/DVD Drive:	None
CRT/LCD Model:	22" WS
Case:	Thermaltake Swing
Sound Card:	Onboard
PSU:	620W CM
Software:	Win2k8

Processor:	Intel Core 2 Duo E8600 @ 4.0GHz
Motherboard:	Asus P5Q Pro
Cooling:	Zalman CNPS9700LED
Memory:	Kingston DDR2 800 @ 4-4-4-12
Video Card:	Asus GTX 260
Harddisk:	Seagate 160GB, Seagate 320GB
CD/DVD Drive:	LG Blu Ray / HD-DVD Combo player
CRT/LCD Model:	Samsung 46" LCD (full 1080p)
Case:	CoolerMaster Centurion
Sound Card:	Onboard
PSU:	Tagan U22 530W (32 amps on 12V)
Software:	Vista ultimate 64 bit
Benchmarks:	3DMark06 - 17,000

06-03-2008, 07:47 PM	#13
freaksavior To infinity ... and beyond! Join Date: Dec 2006 Location: 29°58N 095°42W Posts: 5,286 (4.91/day) Thanks: 638 Thanked 472 Times in 340 Posts System Specs	eh, im not going to argue. i just dont feel like it. all i can say is i did not screw up the last one. i did no such thing as modding it or anything. put it in, it failed. pencil mod - shame on me bios mod - shame on me (again) it died for no reason - shame on them they almost lost my card - shame on them (again) __________________ cdawallatopia\|\|Heat Leaopard $30 TT Duo orb VS Zalman vf-900freak's F/S thread Fill Out you sp here.Coolermaster Stacker 832 Mesh Mod Best Quote EVER

06-03-2008, 07:51 PM	#15
erocker Moderator Join Date: Jul 2006 Posts: 15,919 (13.04/day) Thanks: 1,107 Thanked 3,348 Times in 2,674 Posts	Just keep calling/writing them untill it's solved.

System Name:	The Nvidiati!
Processor:	AMD/Intel/VIA
Motherboard:	AMD/Intel/Nvidia/VIA
Cooling:	Air/Water/Phase/Cascade/Fish Tank
Memory:	Dual Data Rate ?
Video Card:	ATi/Nvidia/Matrox/S3/3dFX!
Harddisk:	Several
CD/DVD Drive:	DVD drive
CRT/LCD Model:	24"
Case:	Made out of Aluminum
Sound Card:	with speakers!
PSU:	Wall outlet.
Benchmarks:	Fear the Nvidiati!!!

System Name:	netbook
Processor:	Athlon L110 1.2ghz (ordered a TL56 1.8ghz for it)
Motherboard:	Gateway
Cooling:	lappy
Memory:	2gb samsung DDR800
Video Card:	ATi X1270
Harddisk:	Seagate 250GB 2.5"
CD/DVD Drive:	Asus portable
CRT/LCD Model:	11.6" 1366x768
Case:	the small kind
Sound Card:	realtek HDaudio
PSU:	6cell battery
Software:	vista :/

Processor:	Intel Q9550 @ 2.83 1.1 / 3.825 @ 1.20
Motherboard:	Asus P5K-E
Cooling:	Xig. HDT-S963
Memory:	4x1024 Tracer 900/4-4-4-12 2.10v
Video Card:	HD4850 512mb 315/500 - 745/1050
Harddisk:	2x WD Black 640 Raid 0 / 1TB 7200.12
CD/DVD Drive:	Sony/NEC AD-7241S
CRT/LCD Model:	Asus VH226H 21.5 1920x1080
Case:	Antec 300
Sound Card:	EMU 1212M
PSU:	OCZ Stealth Stream 600
Software:	Win7 Pro
Benchmarks:	15243 3dmark06 , P8772 Vantage

06-03-2008, 08:18 PM	#20
cdawall where the hell are my stars Join Date: Jul 2006 Location: some AF base Posts: 10,952 (9.00/day) Thanks: 281 Thanked 1,239 Times in 1,116 Posts System Specs	flashing the BIOS does not void most companies warranties ie MSI even has a program to help you update yours but using a modified bios does __________________ Visit cdawallatopia! and help it grow

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