HD4350, HDMI audio not working

Necrofire · Nov 26, 2008

I recently bought this HD4350 to replace the HD3450 in one of my systems. The 3450 has an hdmi slot on it, so I was able to hook it directly to my tv and audio was working and everything.

The 4350 does not have an hdmi slot, but supports hdmi/audio with a dvi/hdmi adapter. When i used an adapter I got from a 3850, I got the screen working, but there's no option to switch to the hdmi audio.

The "hotfix" for the 4350 is actually an older driver compared to the version 8.11 I had for the 3450, and when I try to install the 8.11 drivers, it says the card isn't supported.

This is frustrating, first HDCP and PowerDVD was giving me problems (have to use AnyDVD HD just to watch movies) and now this.

Any suggestions?

sam0t · Nov 26, 2008

It seems that the latest compatible drivers for 4350 card is the CCC 8.10 Hotfix drivers, this is what the ati.com site suggests when selecting XP driver for 4350.

Try the 8.10 hotfix drivers, if still no audio, check device manager if HDMI passthrough codec is installed or not. I dunno if CCC drivers actually install the Realtek ATI HD codec or not (one would assume they do) ?? If not, head to Realteks website and download the ATI HDMI Audio Device driver and install it through device manager.

Gzero · Nov 26, 2008

You will need to install the HDMI drivers from Realtek, they don't come with ATI.

sam0t · Nov 26, 2008

^ thanks for the info, I have allways disabled the HDMI component of ATI cards before installing any drivers, don't have any use for this. Maybe OP problem is just this, no Realtek HDMI driver installed.

Necrofire · Nov 26, 2008

It didn't work. Everytime I plug the hdmi cable into the adapter, this pops up.
I don't know what this means, since I thought I was going from dvi to hdmi, and not the other way around.

This happened before I installed the realtek audio too.

Do I need a special dvi-to-hdmi adapter?

I might just have to go buy a 4000 series card that actually has an hdmi port on it.

EDIT: Also, if you look at the link for the hotfix, you'll see that it's version 8.542 of the driver, not 8.10.

panchoman · Nov 26, 2008

dvi and hdmi use the same digital signal, but dvi cannot carry audio. any sort of dvi-hdmi adapter means that audio will be lost unless if you find a way to add the audio back into the hdmi cable externally. you need a video card that has hdmi output and will allow you to input audio. that way the card will output in hdmi, while routing the incoming audio to the hdmi signal.
asus has a sound card that allows you to input hdmi from the video card and it will output hdmi to your tv.

Necrofire · Nov 26, 2008

I'll quote directly from the manual of this card then:

"The ATI Radeon HD 4350 series has a built in HDMI with HD audio support for one-plug HDTV connectivity. This unique feature is enabled with an intelligent DVI to HDMI adapter."

It didn't come with an adapter, so I grabbed one that came with a 3850, which also supported HDMI audio.
And to verify something, the audio does, in-fact, come with the video drivers, since when I installed the drivers for my 3850 at home, it made the ati audio default.

Another part of the manual states that the hdmi audio through dvi is called "MSI Exclusive Mazarine DVI"

And a quick google for that name states I do need a special adapter, god dammit.

Homeless · Nov 26, 2008

I have a 4550 and in order to use hdmi audio (assuming you don't have a native hdmi slot), you MUST use a 4xxx series adapter. Your 3 series one will not work

Necrofire · Nov 26, 2008

Homeless said:
I have a 4550 and in order to use hdmi audio (assuming you don't have a native hdmi slot), you MUST use a 4xxx series adapter. Your 3 series one will not work

How do I go about acquiring one of these adapters?

Homeless · Nov 26, 2008

Tbh Its supposed to come with one. I recommend e-mailing newegg and they will charge you $10 or something like that I believe

edit: you also need the realtek audio driver installed. Newest version is 2.03 I believe

TRIPTEX_CAN · Nov 26, 2008

The adapter that you require should have came with the card. The DVI output of the card will pass HDMI audio with the adapter in place.

I am about 90% sure that my HDMI/DVI adapter from my 3870 is the same one im using for my 4850.

Necrofire · Nov 26, 2008

http://www.newegg.com/Product/Product.aspx?Item=N82E16814127390

It does not come with the adapter...

TRIPTEX_CAN · Nov 26, 2008

That really sucks. I guess that is why the product is so inexpensive. You should be able to find on on ebay. (http://cgi.ebay.ca/Genuine-ATI-DVI-...14&_trkparms=72:1215|66:2|65:12|39:1|240:1318)

If you cannot find one send me a PM and I can sell you one of the extra adapters I have.

Necrofire · Dec 1, 2008

After purchasing an adapter from ebay, my brother discovered the adapter that came with his 3870, and it worked fine.

Cybrnook2002 · Dec 1, 2008

I just had this problem two days ago. I have 4850's and wanted to use my tv as a second display. I was getting the same pop up in Vista 64. So first I thought hmmm, maybe drivers. So i updated, still had the same problem. Then i searched around and I realized I was using the DVI-HDMI adapter that came with my 2900xt (grabbed the first one in my "shit" drawer) The newer 4800 series cards have a new "revision" of the HDMI adapter. The new ones solve this popup audio error. Its easy to spot as the old ones i believe are grey and I KNOW it says REV: A on it. The new ones are black I think and dont say anything. im at work right now so I cant double check, but I know for sure the old ones say REV:A and cause the problem if used with newer cards.

BTW, my 4850's dont have a direct HDMi port, just the DVI - HDMI adapter. i think you mentioned that earlier in this thread.

TRIPTEX_CAN · Dec 1, 2008

Necrofire said:
After purchasing an adapter from ebay, my brother discovered the adapter that came with his 3870, and it worked fine.

That sucks.

You could resell it, personally I'd just hold on to it. I knew I was using my 3870 adapter and the packaged adapters from my 4850s are still in the box.

System Name	Chuck
Processor	Core i5-2500k @ 4.5Ghz
Motherboard	msi P67A-C43
Cooling	hyper 212, 2 120mm fans
Memory	8GB DDR3 1600MHz
Video Card(s)	XFX 6870
Storage	60GB sata3 sandforce ssd, 1TB samsung hdd
Display(s)	Yamakazi Catleap
Case	Possibly Antec, not sure
Audio Device(s)	Onboard
Power Supply	Rosewill 600W

Processor	Intel C2D E8400
Motherboard	Gigabyte P35C-DSR9
Cooling	Noctua NH-U12F
Memory	2 x 2GB DDR2 Mushkin 6400+
Video Card(s)	Asus 4850 + Accelero S1
Storage	250GB Hitachi SATA, 320GB Seagate 7200.10 SATA
Display(s)	22" HP w2207
Case	Antec Solo
Audio Device(s)	Integrated Realtek HD audio
Power Supply	Seasonic 600W
Software	XP SP2 + Ubuntu 7.10

Processor	AMD 3700X
Motherboard	MSI P55-GD80
Cooling	Fractal Design Celsius S24
Memory	2x16gb Crucial e-die 3000MHZ
Video Card(s)	MSI 3070 Trio
Display(s)	Lenovo G27Q-20
Case	Phantec P400
Audio Device(s)	GSP370
Power Supply	EVGA G3 750W
Mouse	Corsair Harpoon Pro
VR HMD	Rift

Processor	Intel C2D E8400
Motherboard	Gigabyte P35C-DSR9
Cooling	Noctua NH-U12F
Memory	2 x 2GB DDR2 Mushkin 6400+
Video Card(s)	Asus 4850 + Accelero S1
Storage	250GB Hitachi SATA, 320GB Seagate 7200.10 SATA
Display(s)	22" HP w2207
Case	Antec Solo
Audio Device(s)	Integrated Realtek HD audio
Power Supply	Seasonic 600W
Software	XP SP2 + Ubuntu 7.10

System Name	Chuck
Processor	Core i5-2500k @ 4.5Ghz
Motherboard	msi P67A-C43
Cooling	hyper 212, 2 120mm fans
Memory	8GB DDR3 1600MHz
Video Card(s)	XFX 6870
Storage	60GB sata3 sandforce ssd, 1TB samsung hdd
Display(s)	Yamakazi Catleap
Case	Possibly Antec, not sure
Audio Device(s)	Onboard
Power Supply	Rosewill 600W

HD4350, HDMI audio not working

Necrofire

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sam0t

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Gzero

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panchoman

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Homeless

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Homeless

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Cybrnook2002

TRIPTEX_CAN

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